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We’re Ready To Serve You Digitally

In light of the current situation regarding COVID-19 in Trinidad and Tobago, we wish to assure you that the health and safety of our Team Members and Clients are our top priority.

We are doing our part to ensure that you can continue to do business with us with ease and convenience. We’re all in this together.

You can conduct the following transactions digitally without visiting our Service Centres.

 
Renew a General Insurance Policy

MOTOR POLICY

- Go to https://portal.maritimefinancial.com/general/
- Follow the steps to verify your identity
- Follow the steps to complete your order and pay for your motor insurance online

For more information, contact us at 674-0130 Ext. 2099, 2091, 2095

HOME INSURANCE POLICY

- Go to https://portal.maritimefinancial.com/general/
- Follow the steps to verify your identity
- Follow the steps to complete your order and pay for your home insurance online
- Upload your ID and complete the form
- Your renewal form will be sent to your mailing address on record

For more information, contact us at 674-0130 Ext. 2099, 2091, 2095
Pay a Maritime Life Policy Premium
- Visit https://portal.maritimefinancial.com/life/
Follow the steps to complete your order and pay for your life insurance online via Credit or Debit Card
Pay a Fidelity Finance Instalment
- Go to https://portal.maritimefinancial.com/fidelity
Follow the steps to pay a Fidelity Finance instalment online via Credit or Debit Card
Make a payment to The Maritime Financial Group via Online Bank Transfer

For Individuals

If your bank allows details during transfer, include the below:
full name, policy number, contact number and email address

If your bank does not allow details during transfer, send a copy of the receipt and details
(full name, policy number, contact number) to the respective email address

Maritime Life:
- [email protected]
- [email protected]
- [email protected]

Maritime General:
- [email protected]

Fidelity Finance:
- [email protected]
- [email protected]

For Companies

Send a listing of all insureds, the amounts to be applied for each insured, and contact details to:

Maritime Life:
- [email protected]
- [email protected]
- [email protected]

Maritime General:
- [email protected]

Fidelity Finance:
- [email protected]
- [email protected]

Bank Details

Maritime Life

Bank : Scotiabank Trinidad and Tobago Limited
Branch Name : Scotia Centre, 56-58 Richmond Street, Port of Spain
Branch Code/ Transit # : 74815
Swift : NOSCTTPS
Account # :
•   0051217 (use this for transfers from a Scotiabank account)
•   7481 50051217 (use this for transfers from a non-Scotiabank account)
Account Name : Maritime Life (Caribbean) Limited, 29 Tenth Avenue, Barataria

Maritime General

Bank : RBC Royal Bank (T'dad & T'go) Ltd.
Branch Name : Independence Square, Port of Spain
Swift : RBTTTTPX
Account # : 100004012174503
Account Name : Maritime General Insurance Company Limited

Fidelity Finance

Bank : Scotiabank Trinidad and Tobago Limited
Branch Name : Scotia Centre, 56-58 Richmond Street, Port of Spain
Branch Code/ Transit # : 74815
Swift : NOSCTTPS
Account #:
•   0030619 (use this for transfers from a Scotiabank account)
•   74815 0030619 (use this for transfers from a non-Scotiabank account)
Account Name :Fidelity Finance and Leasing Company Limited, 29 Tenth Avenue, Barataria
Processing Claims

Motor And Home Insurance Claims

- Go to https://maritimefinancial.com/online-forms/ to access the relevant claims form
- Print, complete and sign the form
- Attach a photo of the completed claim form and estimate for repairs to [email protected]
- Our Claims Representative will be in touch with you to walk you through the process

For more information, contact us at 674 0130 Ext. 2171

ADmed CLAIMS

- Go to https://maritimefinancial.com/online-forms/ to access the respective forms
- Download and print the following Statements:
ADmed Attending Physician’s Statement
ADmed Claimant Statement
- Email both completed forms to [email protected]
- Our ADmed Concierge will be in contact with you to guide you through the process

For more information, contact us at 674-0130 Ext. 2140

GROUP HEALTH CLAIMS

- Go to https://maritimefinancial.com/online-forms/ to access the Health Insurance Claim Form
- Email completed form to [email protected]
- Our Group Health Representative will be in contact with you

For more information, contact us at 674-0130 Ext. 2066
Doing Business With Fidelity Finance From A Distance

Persons Who Normally Transact Business Over The Counter Can Now Do So Remotely By Contacting Us Via:

- [email protected]
- [email protected]

Contact us at 674-0130 or 674-0138 Ext 4019

To Make A Payment Towards Your Loan Or Mortgage

- Set up a direct debit facility with us by emailing [email protected] and advising that you wish to set up a direct debit facility. Include the below details:

i. Name of Client
ii. Address of Client
iii. Contact number
iv. Copy of ID
v. Bank
vi. Branch
vii. Account number
viii. Type of account (chequing or saving)

For more information, contact us at 674-0130 or 674 0138 Ext. 4019
Sign Up for our Client Portal
Go to sign up page at https://portal.maritimefinancial.com
Follow the instructions and submit
Our Representative will be in touch with you to complete the process
Keeping In Touch And General Queries
- Contact your Financial Advisor

- Contact our Client Relations Unit at 674 1617
* You can even set up a video call with our Client Relations Unit

-Send us an email at [email protected]

-Message us via WhatsApp 727 3672 (M – F 8am – 3pm)
Disbursements

All claims settlements and disbursements will be made directly to your bank account. Our team will be in contact with you to verify the necessary information so that you do not need to come in.

We want to thank you for your continued support as we work together
to protect ourselves and others from the spread of COVID-19.

We’re in this together!